Rto India — delay in issuance of driving license: mh04/0071480/2019

Dear sir/ma'am,

I have applied for a driving licence (Mcwg) with rto, thane in the month of september 2019 and i have not received the licence yet. My driving test was cleared on 24th december 2019 and yet it is showing in sarathi portal as pending for approval by rto, thane.

It is almost 5 months since my application with no dl in my hand. I contacted through email id [protected]@gov.in but there no proper response from the same which could resolve my query.

On one hand where gov is implementing strict vehicles rules this delay is disappointing.

I'm attaching herewith the application status as seen in sarathi portal.
Me reference license number is mh04/0071480/2019.

Please resolve my query @rto, thane