Rto India — delay in name change on driving license

Address:

Vadodara, Gujarat, 390021

I had applied for a change in address on driving license in vadodara, gujarat rto.

First of all the process is so illogical. Have to fill up the form online, upload all the details and then have to go in person to just get sign of the clerk on the print out for back-logging the correct data and once you have got okay signature manually pay off the fees online. I have followed all the steps. I was told you will received the dl with updated details at my residence address.

But now when i check the progress of my application online - what i can see is the documents are under verification. This status has not changed in the past 3 weeks. I went to the rto couple of times. They have zero clue what to do. They keep asking me to go from one counter to the other. And have no ways to check it online. They told me just check it online you will get a status update - we don't know where and what it is stuck with.

Please help me on this. My application number is [protected].