RTO India — driver's license for 2 wheeler not received after more than 2 months

Address:	560060
Website:	parivahan.gov.in/sarathiservice8

I attended the and passes the test for drivers license on 9th november 2018 at the ullal branch of rto in bangalore, and the status of the license has been stuck on dispatched for about 2 months now. I called the branch, and they were completely not interested in helping me and asked me to come to the branch to make an enquiry. The website is completely useless too. It offers me no tracking details. I would like to get some information on when i'll be getting my license.