RTO India — Driving licence[protected]

Address:

Mehdood nagar, sidkul haridwar

Hello
This complaint is about RTO poor management system that i have faced last month. I like share you i have applied for driving licence in chamba, tehri garhwal but they give me date[protected]T11:00 that day is holiday.
They doesn't contact they doesn't pic my phone.
The date[protected]T06:45 they police stop me in haridwar mehdood nagar police both and cut of my chalan RS.1000 because I don't have licence.
I want my answers of my below questions.
Q1. Why this management is poor.
Q2. What should do poor people against this.

Jai hind.