RTO India — driving licence- delay

As per Government rule, we do not buy a motorcycle without licence.So, I tried for a licence from 12/07/2018.Now I passed all tests(approved dl on 13/09/18).But the process of licence is very slow.They only approved my DL."Printing of dl in form 7 (Smart card) and dispatch of the dl and psv badge" are still Pending.So, please help me to complete this process faster by WB97.
So many times I completed for this issue, always the result was null.Please help me...!!!
My details:
Name-Sanju Paul
Application no-[protected]
RTO-Diamond Harbour RTO(WB97)
West Bengal