RTO India — driving licence renewal but not received more than 1 month

Hi,
I have submitted the application and completed all verification process for renewal of my driving license on 27/07/2019, which expiry date is 15/08/2019. Rto person & rto agent said that i will get my license with in week or maximum within 15 days. But it's been over a month gone, i have not received my renewal driving license. When i check the status in parivahan vibhag website through my application no - [protected] its shows that my new dl is printed on 31/07/2019 but no any other details available like when it's dispatch and dispatch details. Parivahan vibhag toll free no [protected] is not connected "please check the number" and [protected] say that we not have details call on [protected]. When i asked about it to the rto office varanasi & rto agent they failed to give me a satisfactory response (Hum kuch nahi kar sakte, dl sara lucknow se private vendor se print hokar aata hai)
Now as per new vehicle act huge huge penalty if i drive without driving license or expired dl but i do my renewal process before 20 days of dl expiry, which is not received after 20 days of expiry.
Request u to please tell me what should i do know?

Regards, vinay h singh
Was this information helpful?
No (0)
Yes (0)
RTO India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RTO India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    8147
    Pending
    0
    Resolved
    832
    RTO India Phone
    +91 99 7176 8881
    +91 99 2399 4223
    RTO India Address
    Transport Department, 5/9 Under Hill Road, Delhi, Delhi, India - 110054
    View all RTO India contact information