| Address: | RTO Extension Counter Office Varanasi |
I applied for renewal of my driving licence on[protected]and paid the full fee Ru 1450, online. My application was accepted . My application number is [protected].My driving test was scheduled at RTO Extension Counter Office, Varanasi on[protected] between 15.00 - 17.00. I reported at RTO Extension Counter Varanasi on scheduled date and time. There was a person named Mr Pramod who checked my documents and told me that your address has not been filled properly in the application. He told me that you have not mentioned landmarks. In spite of telling him repeatedly that my application has been accepted online, he was not willing to listen. He made me to sit there and kept telling me that we are trying to rectify the address. I was made to sit there for more than 2 hours and finally he told me that your Driving licence cannot be renewed as your address has not been filled properly. I was harrased for more than 2 hours by RTO Extension Counter staff Varanasi and finally denied renewal of my Driving Licence. I am a Retired Army Officer, and a senior citizen.
It was really a shocking and painful
experience. In spite of filling the application online, paying the required fee and reporting to RTO Extension Counter Office Varanasi on scheduled date and time, I was denied renewal of my Driving license, mind you, they did not conduct any driving test. It seems that RTO Extension Counter Office is center of corruption where agents are moving around freely and no work is done without satisfying their demands. This is a very serious matter. You are requested to look into the functioning of RTO Extension Counter Office Varanasi and ask them as to why I was denied renewal of my Driving license. Also do let me know as to how I can get back the fee of Ru 1450.
You are requested to let me know what action you have taken on my complaint
Hoping an early reply and justice.
Brig Vijay Kumar Mehta (Retd) Was this information helpful? | 
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