RTO India — Driving license card hot copy

Website:

ecitizenapp

I completed my driving license trail test one month back from this date(completed 22 Feb 2021). 10 days back i checked in online and confirmed that I got the driving license and I downloaded it.but till now I didn't get hot copy of the DL card, today again I checked for dl status in online and it is saying that my card was not yet printed.and also there is no intimation like messages or calls to my mobile number or email ID since i applied my LLR and DL test.please rectify this problem very quickly and Intimate me when it was cleared.
Thanking you