RTO India — Driving license not received since January 2023

Address:

Serampore RTO

My Name is Sumit Ranjit. I applied for MCWOG driving license on 17 Oct 2022. Passed driving license test on 24th Jan 2023. However, till date my driving license is not approved. I visited RTO office (L.A. Serampore WB17) on 24th Feb and was informed to pay INR 50 extra for license. I paid the same although it was not mentioned anywhere on website that I have to pay extra otherwise my application wont be processed. At the time of this payment I was informed (Post checking my documents) everything is in place and it was pending only due to non payment of INR 50 and it will be approved with in 4 days. Its been nearly 14 days however my license is not approved yet. I have raised griveance earlier on internal Sarathi portal. However, till date I am yet to receive any response / call. Application number [protected].