Rto India — driving license service

Address:

Chennai, Tamil Nadu, 600040

I have applied for license previous year in which i got failed and also the learning license was also expired this year in march 2018. (Application no.:[protected])
Now i have applied for license again last month (7 july 2018) (Application no.:[protected]) and all verification was done and got a new learning license as well which is valid till january 2019. I received a msg saying that 30 days is completed and now i can apply for driving license. While applying for new driving license i am facing issue. As when i apply for new driving license it shows that i need to cancel old application (Which is expired in march 2018) then only i can apply for new license. Whereas, when i try to cancel old application it shows it can't be cancelled due to which i am unable to apply for new driving license. So i request you to kindly, cancel my old application so that i can apply for new driving license