RTO India — duplicate driving license not received

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

My request for duplicate driving license along with international driving permit and driving abstract was approved on 7th nov 2019 and on 16th nov the status is showing as printed. Now i have a flight for canada on 26th nov and my job require a driving license. My license is not delivered and its showing information unavailable and under processing at rto level. Despite contacting rto 3 4 times i am not getting any response. My application number is [protected]. Please help me. Without dl i will lose my job offer.