RTO India — Faceless authorisation failure for learner licence delhi RTO vasant vihar

Address:

r k puram sector 2

Booked for learner licence vide application no. [protected] on 7.7.2021, ekyc through aadhaar was not mandatory at the time of appointment. Given appointment for LL on 13.8.2021 at 10.15 am at RTO vasant Vihar. As there was no provision of e-sign and it was exempted at that time, I have given alternate no. From 11 August 2021, suddenly faceless interaction was started and those who were not able to get password has to contact RTO. I visited RTO vasant vihar on the day of appointment to get help, no one was there except confused people like me and all are clueless also.. Pls make some provision to do ekyc and change mobile no. as without it nobody can access online faceless learner licence test.