RTO India — Harassment and unprofessionalism

Address:

TRANSPORT department govt of delhi, IP estate

I am at the RTO office, IP estate, New delhi for reissuance of my Learner's license . Following all the protocols of documentation required, there i have to verify the same documents to the original one to the RTO officer . I had enclosed an extra Medical form 1(A) for which i didn't it was not required . The officer said to me that "you have to submit a letterhead for the color blindness and medical for fittness from the doctor" . I said there is no mention of the same in the procedure for documentation of learner's license which he demanded. He said to me read the booklet of color blindness test, i said i can read the booklet but the same test is done by my opthalmologist for which he specificied clearly in the form 1(A) for medically fit for driving. He didn't even listen to this and said you have to submit a letterhead for "medical for color blindness" . I was frustrated it's by this because it is not necessary for learner's license. The next day i show up with the "medical letterhead document" he said it is not required now . Because the extra form that i enclosed at the start for medical form1(A) is not required even. Then i asked " why did he asked me to get the medical fitness letterhead then?"
He said i thought you fall under the color blind person . I asked what gave the idea for which i am color blink. He said in his defence that you are not capable of reading the booklet for color blindness and you enclosed a medical form 1(A). I said how am i incapable he asked then read the booklet to me " i read all correctly" . At last he played victim card saying" i don't have time for arguing all other applicants are waiting too and said me to leave .
To get a learner's license i have to go through the unnecessary trouble and harrasement for the "letterhead document" and the extra medical form 1(A) which i had enclosed . He could have asked me "THAT WHY YOU HAD ENCLOSED THE MEDICAL FORM 1(A) WHICH IS NOT NEDDED BUT HE DIDN'T".
This kind o[censored]nprofessional behavior and true sense of harrasement bursted my patience for which i am filling the complaint