RTO India — irresponsible, misbehaviour and harassment of applicants

Address:

Naupada, Thane-west, Thane, Maharashtra, 400602

The officer on duty did not turn up on time on 09/12/2019. There was no officer available on the desk for four hours in the afternoon. The person incharge for conducting driving test in rto (Thane) went for lunch at 12:45 and did not turn up till 4:00 pm. No appropriate guidance was given by the other available staff in the office and were misbehaving and using abusive language when asked about the officer's availability for the test. When the officer turned up for the test, no proper instructions were given for the test and concluded the test as fail for not following the instructions which were then conveyed later on after the completion of the test (The instruction being "use of hand for indicating for taking the turn while making the figure of 8 with the turns taken" even when the indicators of the two wheeler were used)