RTO India — Issuance of driving license

Address:	Mumbai City, Maharashtra, 400037
Website:	sarathi.nic.in

Hello Im a resident of mumbai. I recently applied for driving license through the online sarathi portal.. It all started in month of september 2016. i applied for the learning licence at RTO wadala MH03 and after follwing all the procedures if finally gave my driving test on november 20th 2016. i was informed that i will be getting the permenant driving license within a time span of 30 days at my home address. Its been 4 months now, i didnt got it yet. I approached the post office to check if they have any info. even i checked with RTO wadala but poor response from them as they said it would be sent out shortly without giving any proper information. The online portal was initiated for transperancy. The worst part is there no way to track down the driving license online neither there is any contact numbers where in we can call and get any sort of info. And visiting RTO office is of no use as they really are unwilling to give any info. whats the use of taking a step of making the issuance procedure of DL online. Rather than this the earlier way of appointing an agent worked well. atleast they took responsibility to make sure we get our DL on time. Is this all because the extra bribe that RTO officers use to get has stopped now. thats why they jst lazing around and not doing there job sincerely. this issue is not one of a case. there are thousands of people who are facing the same issues you can see lots of complaints addressing the same issue. hopefully i atleast get some sort of response.