Rto India — Learner License Approval Issue

Website:

parivahan.gov.in/parivahan

Hello sir/mam,
I am Jarmanjit Singh, I have applied for learning license of LMV and MCWG category using contactless service, my RTO office came under RTO Shahkot, I passed the test on 26/01/2023, while this document suggests that after passing my LL test I should be able to download LL certificate, It's still stuck on pending approval by licence authority and the counter says "Allotment information unavailable". Please help me here.
Application no. is [protected].

There is no contact available where we can contact the authority, please do the needful.

Thanks,
Jarmanjit Singh