Rto India — Learner's License Renewal taking very long

I have applied for learner's license application. It has been 15 days and it is still showing " application is under processing at RTO level". I have tried contacting the rto as well as the customer care but both have not been helpful. My rto is north zone mall road Delhi.

Learner's licence takes 1 day usually to come but it has been 15 days. This is very bad service.

Please expedite the process.