RTO India — Mis behaviour of RTO employee with Public

Few days back I went to license office for my learning lisence test. First thing they feel that other people who have come there are fools and uneducated. I was told to get the photo and signature updated on portal. I went to the other counter the person took ₹50 to just update photo and signature. I can back to counter 13 I think it was and they said it is not updated and he shouted on me. That time I felt that they think of themselves that He is the boss there and he said that Hmara man. Karta hai ki thappad laga de jab koi baat nhi sunta. And I kep myself calm because he was elder than me. This is s serious issue that need to be looked into.

Thank you