Rto India — No arrangements for common people at rto DURG chhattisgarh

Address:	490001
Website:	Arto durg

After filling online form for conversion of my driving license to smart card driving license, I went to rto office DURG, but there's no one to tell what to do where to do, only agents are working there,

That's why again I have to hire a agent to do my work and giving them 400 Rs extra.

That's so poor facility that government provide for common people who are using online facility.