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Rto India — noc issuance

How is the complain status of complain id 2388942 dt 08.07.2019 showing "marked as resolved" till now I have not got any reply from neither from your side nor from any RTOs.My complian is still unresolved. I have not got any call or email from the RTOs. Kindly resolve my problem.My vehicle no is BR01BD 9139 and its details also not showing while searching in M parivahan.
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I was travelling from Parksite, Vikhroli(w) to my office in Hiranandani, Powai in rickshaw no. MH03BT9676. Usually, fare is not more than Rs.35 but today on 11th July 2019 reading in meter was Rs.79 even though there was no traffic. Please can you verify meter of this auto.
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