Rto India — non receipt of rc book of my car mh 01 p 5510 vide receipt no. mh4r[protected] dated 26th july 2017

Address:Thane, Maharashtra, 401107

I did not receive rc book of my car mh 01 p 5510 vide receipt no. Mh4r[protected] dated 26th july 2017. However i had received an sms from vk-vaahan on 26th july 2017 stating that "[mh[protected]] received rs.2850/- against to/ fee vide receipt no mh4r[protected] dated 26-jul-2017" and second sms on 29th july 2017 stating "[mh01p5510] to transaction (S) approved against vide receipt no. Mh4r[protected] dated 29-jul-2017. Rc under preparation." but till today i have not received the rc book by post.
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My name is roshan dsouza, I had applied for license for two wheeler as well as four wheeler and passed test on 1/12/2016.
I also paid 2500 rs to the agent
1 year has gone by yet I have not received my license
kindly help
C.B NO.1305/9

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