RTO India — Non receipt of vehicle registration card

Address:

Srinivasa Nagar, Narasaraopet, Andhra Pradesh

On 28th Nov 2020 i have emailed to RTO, Narasaraopet requested for the delivery RC card for my Vehicle No: AP07DT0220 which was registered during Feb 2018. However, as per the conversation with the RTO officials over phone, they have informed that the RC was returned in the month of Sept 2018 (whereas the vehicle was registered in the month of February2018) and is lying with their office and advised me to come personally to collect at their office itself. As we have been moved from Narasaraopet to Hyderabad due to my husband's job is a transferable one, we have informed that it is very difficult to come to Narasaraopet, only for the purpose of collecting the RC copy. In this regard, I have already been forwarded my KYC details to them and requested to do the needful. But till date no response. As the RTO portal is still not showing any results regarding document delivery status.