RTO India — Not getting RC extended due to One time paid tax issue

Hello Sir, myself Bandu Maroti Shende owing 4 wheeler vehicle no-MH15BN8716.My need to extend my RC which is expired on 14.02.2022.I have submitted all documents in Aurangabad RTO in Jan 22 month. My first owner have missed one time tax paid receipt and due to which my work is not processed. Nasik RTO is advising Tools software is not working so one time tax paid information is not available. I have asked to Transport ministry for help and Nasik RTO provided me one letter from Mumbai RTO which advised to proceed tax as per RC and clear the issue. Also I have visited Aurangabd RTO and asked for support. They adviced that issue will get resolved but till time no support. I am daily following with them but no use.
Also online Vahan site is showing my Tax is vaild till 31.12.2099 but Aurangabad RTO only asking for one time tax paid receipt.
I am feeling really helpless as I am following from last 3 months but still my work is not done.