RTO India — online parivahan sewa very bad experience

Address:

Mumbai City, Maharashtra, 400703

I have applied 1st time online for 2 wheeler LL with gear When i went there RTO Office for Learner driving Licence They told me if you are having 4 Wheeler Licence you cancelled this application and make fresh application I paid Rs.203 for that then second time i applied and paid Rs.152 then they said your 4 wheeler lice address is different fist you change your 4 wheeler lice address it should be as per your aadhar card address then i Paid Rs.500 for change of address and then I applied 3 rd time after cancelling above applications I got Learner Licence and after that I applied for all above application cancellation refund fees along with Receipt but till date there is no response from Department . I would suggest govt to stop online application procedure its very complicated procedure to upload documents, documents size it should be 200 / 100 kb whats this ? all this is west of time RTO officer suggested me to approach Agent.