RTO India — payment of learning licence debit from account but it shows as failed from last 1 month

Address:

Test Track, 32 Sec, Ludhiana, Ludhiana, Punjab, 141003

Application number : [protected]
Name - rohit kumar
Mobile no : [protected]
Birth date :[protected]

Dear sir,

On 4/12/2019 i made a online payment of rs. 420 for new new learner's licence of my brother. But due to technical issue no confirmation was received. On the day of ll test the status of fees payment of rs. 420 is pending. Now it's 8 days gone. Bank says that payment confirmed but in rto site it shows failed.
Online transactions ref. Rids[protected]
I would appreciate it if you would refund of payment of rs. 420.
I have attached bank bank account statement.

Thanks

Regard
Chetan mehra