RTO India — payment pending for ll in parivahan website

Address:k-316 Dakshin puri, NEW DELHI -110062

This is to bring to your notice that when i was applying for learners license online on the parivahan website, in the fee payment column, i paid the required amount of rs950, on the 29th august by 10:30am.

The amount is debited from my account and i have got a receipt number (Dlt/583331) as well for the same. The status of the application is completed in all the fields.

But the payment is still in pending status, the the epayment "status of payment" section, due to which i am not able to get my ll.
I have visited the rto twice as well and they informed me that they have not received the payment and cannot proceed with the ll, even though all documents and payments are done as required.

Have called the sarathi helpline numbers multiple times, but no response.

I have waited 2 days but nothing seems to have happened.
There is no one who can help me on this as well.

The online application for license was to made life easier for people, but this is a really big inconvenience, and my trust on government organizations has further reduced.
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