Rto India — Payment Pending for LL on sarathi.parivahan.gov.in

Address:	no 21 Thiruvalluvar nagar d street tondiarpet chennai - 600081
Website:	sarathi.parivahan.gov.in

This is to bring to your notice that when i was applying for Learners license online on the Parivahan website, in the fee payment column, i have tried make payment trough my debit card and the payment failed at that time so i tried to make payment again but it shows payment is pending try after 30 min the message shows repeatedly for several days and i couldn't complete my transaction

My application number is[protected] DOB[protected]

I have visited the RTO twice as well and they informed me that they have not received the payment and cannot proceed with the LL, even though all documents are done as required.

Have called the Sarathi helpline numbers multiple times, have emailed them as well but to no response.

I have waited 5 days but nothing seems to have happened.
There is no one who can help me on this as well, as all complaints have fallen on deaf ears.

The online application for license was to made life easier for people, but this is a really big inconvenience, and my trust on government organizations has further reduced.