Rto India — payment status not verified for learner license

Address:	Jaipur, Rajasthan, 302021
Website:	parivahan.gov.in/sarathiservice9/sarathiHomePublic.do

I had applied for learner license in jaipur (Rajasthan) through e-mitra and deposit a payment of rs. 247 on 2nd october 2017. Payment is successful and i have got the receipt of both sarathiservice and emitra transaction. Both said transaction is successful. But when i went to rto office jaipur for learner license test they told me that your payment is pending and we didn't receive any amount. There status was showing payment status "pending". How could this happen when i have both receive of successful transaction.
I want refund of my money back.
Application id:[protected]
Anita sharma
Dob: 11/09/1991