Rto India — RC copy and smart card not received

Address:

PLOT NO-1615, LINGIPUR,SISUPALGARH,BHUBANESWAR-751002

Dear Sir,
I Prasanta Kumar Panda, vide vehicle no OD-02-BB-8084 applied for HYPOTHECATION cancellation on date 04/04/2021 but till date not recevied my RC smart card and particular. Old Original RC particular, original NOC & smart card submited at RTO on same date.

MY RECEIPT NO :- OR2R[protected]/OR210406V1543970
I also visited 2 times RTO but they are saying after 15 days it will be delivered but no any document receive its almost 4 month gone.
SO kindly help in this regards.