RTO India — refund money

I stay in indirapuram ghaziabad, and online i had applied for the learners licence assistant rto gautam budhh nagar got selected where they even after checking my details made my learners licence and now when i paid 700 online for the driving test they refused to take the driving test and askedto reapply to authority of ghaziabad. When i asked them for refund they simply denied and said no body out their helped me.
700 is not a small amount, it would be grateful if it could get refund.

Application no. - [protected]
Receipt no. - ups/2851695
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