RTO India — Refund not Initiated yet for Duplicate DL

Address:

Nalbari DTO, Dist-Nalbari, ASSAM, 781335

I applying application for a Duplicate RC, I already submitted my application through online and also done transaction with 225 RS.
when I visit RTO office with all valid documents for verification DTO office cancelled my fees without any reason & forced me for a another transaction.
Their staff behaviour and knowledge is very poor. Why verifier staff cancelled a successful transaction without any reason. At the end I was completed 2nd Transaction.Cancelled fee not receive yet.
PLEASE TAKE NECESSARY ACTION AND HELP ME FOR REFUND.
THANK YOU

Application No: AS211130V5571563
Payment Transaction No: ASY[protected]
RECEIPT No: AS211130C3452042
DTO Address: Nalbari DTO, ASSAM, 781335