RTO India — regarding approval of endorsement on dl

Address:

209112

Dear sir/ ma'am,
My application no for dl replacement is [protected]. On 13/12/2019 i had completed all the necessary biometric and scrutiny related process for dl replacement and had also submitted my original driving license but i was not received any receipt and they was told that within 3-4 days it will updated online and with in one week you will get your smart card dl via post. But after 2 week has passed, still status showing pending. I am facing a lot of problem without driving license. I had done online complaint for the same. They suggested please contact concern rto. Please help.