RTO India — regarding improper time management

Respected sir/madam, in dharangaon rto office time management is not been followed. We were given time of 10 30 as appointment but it has 11 30 and the officers are not yet here. We (20 peoples and more) are waiting here outside the office from 10 30 but the photographer has not yet came here. I suggest you please take hard action on them as this as this is the question of reputation of transport department of maharashtra. This is not the first time we are facing this we have faced this many time