Rto India — registration certificate

Address:

521151

Hello sir/ madam,
It's nearly one year i didn't received my vehicle registration certificate of my tvs start city vehicle numbered ap16fc5145.
I visited my post office no. Of times for rc they often used to tell they didn't received it even we given exact and correct address and we also visited rto office of vyyuru 3 times even they said they already sent to post office anf if we want another they asked to pay rs. 600 for rc.
I hope you will consider my issue as soon as possible and hope will give clear lawful guidelines to rto office of vyyuru.
Thank you.