I have filled an online application of HPT(Hypothecation Termination) on parivahan website on 3rd march 2023. on that i have choose faceless verification in that i have to only upload documents on the portal and I don't have to visit the RTO. but after 1 month my application status was "APPLICATION PENDING AT HPT-VERIFICATION AT KACHCHH(GJ-12)". so decided call to parivahan helpline and they suggested me to visit the RTO. after that i traveled from Adipur to bhuj about 50 to 55 km. when after visiting RTO the verification is completed with in the 10 mins. after talking to person who is processing this request i get to know that at RTO bhuj staff was not available and the person come before 10 to 15 days.
my concerned is that if you are providing the faceless facility the it should be done with specific time.and the person don't have to visit RTO. if you are providing faceless service then ask person to visit RTO.that can help person to track their application. as everday the person need to check the application on portal.
and for HPT i have to submit NOC from bank which will be expire in 3 months. as per my case if i have waited for 2 or 3 month it will expires.
kindly look in the issue as it is difficult for a working person to visit the RTO and waste their whole working day for just 10 to 15 mins work. Was this information helpful? | 
Post your Comment