Rto India — request for change in address in dl pending for 2 months at mh14 rto

Address:

Pune, Maharashtra

I have applied online through saarthi portal for updating my address in my driving license on 3-feb-2018. I paid fees online and uploaded the new address proof. Since then there has not been any progress in my application (App no.[protected]. It always shows under scrutiny at rto counter.

This raise serious doubts about efficiency & speed of online application system for rto services and gives a feeling that citizens are discouraged to use online rto services and instead go through rto agents/ touts.