RTO India — Rs. 200 debited while getting temporary license but sarthi app says transaction is failed.

Respected sir,

I am Mrs.Sarla Garje, I had applied for online Learning driving licence. My application number is[protected] . For LL (MCWG) . As per direction given by Sarthi I had made payment of Rs. 200.
The payment was successful but the sarthi says it is not received at their end. I have all the transaction details. With the details I even went to my respective bank but they say the money has been credited in the Governments account. Now the money lies in the governments accounts. The money is not being returned to me. Please look into the matter and do the needful as per your intellect.

Thanks and regards,

Sarla Garje.