RTO India — RTO Misplaced file and ownership transfer pending from 15/3/21

Transfer of ownership of car is not processed since 15-Mar-2021 11:03:44. agent is saying RTO staff is not able to find my file . or the file is misplaced .
my car was sold to buyer called Ridhima sharma resident of F F 8 D P QUATER TILAK MARG NEW DELHI NDMC . NEW DELHI G . P DELHI 110001.
kindly requesting concern authority to resolve this issue fast . this is seriously getting too delayed . application no is DL210315X1600551.

my contact number is [protected]
email [protected]@yahoo.com