RTO India — rto patiala delaying public services

Address:

Village Akkar, Teh Rajpura, Dist Patiala, Patiala, Punjab, 140701

I applied fory licence upgradation on[protected] under application number [protected] to rto patiala, punjab. But still my application status shows pending after 1 month. Is there any way to file complaint againt rto for negligence of duties. Please provide vide any solution so that i get my licence as soon as possible. And please provide the info to which highet authority i can send my complaint againt rto office as this is not just my case, it is happening to all the candidates who are either applying for licence or seeking any chnages in licence. And same is the condition with rc application also. When punjab govt is charging so high fee for providing basic necessity services to public they should also make their govt useless employees personally accountable for these kind of neglence.