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RTO India — rto-pune :- regarding learner licence not approving

Address:411038

Hi there,
I have filled online application and test was conducted on 21 jun 2019. I have clear test but because of some technical issue they didn't give me ll print. I have contacted test conduct authority but they tell me we can't do anything because this issue is because of site. They have suggested to gave slot copy and they will contact the authority to approving my ll. But it been more 15 day nothing is happening. Could you please help me or suggest what to do next?
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I have purchased my moped a year ago in 2018 has have still not received my registeration book. during my purchase i have been told that it would be delevired. It's 2019 now and i still do not have my RC book.
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