RTO India — RTO unavailable for new Vehicle registration

Address:

Usilampatti RTO office

(Usilampatti RTO office) TN636D[protected] is my new Vehicle registration fee vide receipt number. When we came to RTO at 10:00AM. No RTO available here. Some one from Madurai south or west RTO has to complete his/her work at Madurai and come to Usilampatti RTO office. When I asked to junior clerk o[censored]silampatti RTO. He informed me to wait or come back at 1:00 PM.

May I know why the office is running here with inadequate resources or unavailable of RTO.
Due to this I faced mental problems. Where we are in digital India.