RTO India — Unfair and fraudulent act by a JCB owner

Address:

Pathanamthitta, Kerala

Sirs,
Good day !

I am a law abiding senior citizen living in Adoor, Pathanamthitta, writing this complaint/grievance with great agony and humiliation. I sincerely hope that your good office will do the needful to check/control such elements who cheat the innocent public in day light. On the 5th of August 2016, I hired a JCB from the owner, Mr. Sreekumar, Mob # [protected], for leveling my 60 cents of plot at Pannivizha, Adoor with an agreed rate of 700 rupees per hour. They completed the leveling job in 9 hrs 40 minutes (it was only hrs job which the operator and owner intentionally extended by slowing down the operation) and at the end of their work surprisingly the owner asked for 8200 rupees including bata of 1200 rupees for the operator
(I still don't understand why a customer should pay travelling allowance for the operator, I presume this way of looting is prevalent in some pockets and it increases as the demands go up). Anyhow finally he settled for Rs 7500 and walked away with the money. Only on the next day morning I realized that he took 1000 rs as advance for buying diesel for the JCB during the work.
When I contacted him in the morning and politely requested my money, he agreed to come to my residence at 10 AM and settle the amount. But he did not turn up until 1100 hrs, instead he sent his father with slip on which he adjusted the mount received as per the following.
10.7 hrs x 700 = 7490 (actually the JCB was used only 9 hrs 40 minutes, he did not consider the 1 hr lunch break by the operator from 1333 to 1430 hrs, also there were stoppage of operation another 15 to 20 mins which I did not count)
Advance = Rs 1000/- (for diesel)
Bata for operator = Rs 1000
Total = Rs 7490/-

NB: He adjusted the whole amount (Rs 8500) in smart way.

The JCB owner's father, Mr Soman (mobile #[protected] an auto owner who has some affiliation with some political party. After getting convinced with my version of statement he agreed to repay the extra amount collected by his and also apologized. Later on the same day when I met him and asked for his mobile contact his attitude was entirely different and he started talking in rough way as if he was threatening to me.

Kindly note that this kind of fraudulent by some JCB owners will have to be stopped and the pricing/rate etc to be regulated by the competent authority.

Hoping that you would do the needful

Best regards

RS Rajan

Mobile: [protected]