RTO India — Urgent Issuance of Learner's Licence Application No. [protected]

Address:Akluj

Dear Sir/Madam,

I hope this letter finds you well. I am writing to bring to your attention an issue regarding my recent application for a learner's licence with application number [protected]. I applied through the e-KYC process, which is designed to streamline and expedite the licensing procedure. However, I have encountered an unexpected hurdle that requires your intervention.

Upon submitting my application through the e-KYC system, I was informed that I needed to visit the RTO office in person due to my status as a minor applicant. While I understand the importance of adhering to the appropriate procedures, I would like to emphasize that there was no prior indication during the application process that minors would be required to make an in-person visit to the RTO office. This has caused confusion and inconvenience.

According to the information provided on the RTO website, applying through the e-KYC process is meant to exempt applicants from the need for an RTO visit. It is disheartening to note that despite my application status being shown as "verified" and the RTO visit being marked as "exempted" on the tracking application, I am still being contacted to visit the RTO office.

I kindly request your intervention to resolve this matter promptly. I have already paid the e-KYC charges of ₹200, and I believe that the exemption from an RTO visit should be honored as per the guidelines set forth on the RTO website. I am eager to obtain my learner's licence and commence my journey towards responsible driving.

I kindly request your immediate attention to this matter. I hope for a swift resolution so that I can complete the necessary formalities and receive my learner's licence without further delay. I assure you of my full cooperation and compliance with any additional requirements, should they be necessary.

Thank you for your understanding and assistance. I am hopeful that this matter will be resolved at the earliest. Please feel free to contact me at [protected]@gmail.com for any further information or clarification.

Yours sincerely,
Umar
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