RTO India — Vehicle multiple records

Address:

46, narottam kunj, near madhu nagar, Agra

Hi team,

I have purchased my wagon r car from etah rto to agra rto and owner name also transferred from deepak goyal to vijay vikram singh

I also have received my registration copy. But my problem is i am not able to get the pollution certificate because of following error.
"vehicle has multiple records in the rto (S) - etah & agra. Please contact concerned rto (S)"

Car details: UP82K8646
Owner: ajay mangal

Please check and do the needful.

Thanks for your cooperation and support.