RTO India — wrong system in website to charge money from public

Address:RTO Office, Vadadla, Bharuch, Gujarat 392015, Bharuch, Gujarat, 392001

I had passed my learning licence test on[protected] & paid rs.900 & was issued learning licence but my address was not properly mentioned so i visited the official website again to edit my address & to get permanent licence also, i again visited rto office at vadadla, bharuch (Gujarat) on[protected] to verify my documents for change in address they approved but said payment is pending as 'mc50cc' and 'mcwog' was added again in 'class of vehicles' the fess was 450rs for each class so total 900 rs. Again. I said to cancel the class but they said that is not possible you have to pay 900 rs. Online then only you will get permanent licence so i paid rs.900. And again new learning licence was issued to me from[protected] to[protected].

I dont understand what kind of official website. They allow to add 'fees for class of vehicle' to earn revenue from innocent public but cannot allow to cancel 'the class of vehicle'. Why? They should have mentioned properly on website that 'fees added cannot be canceled'. I was wrongly charged for the new classes of vehicles which is not needed.

Also now when new learning licence is issued to me on[protected] i have to again wait for one month to get permanent licence. I am attaching both learning licence photos and fees payment photo of previous licence.
I want refund of my fees of rs.900 which they wrongly charged from me.
My contact number is[protected]/[protected]

Regards,
Ranjita
+3 photos
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RTO India customer support has been notified about the posted complaint.
May 16, 2019
Updated by shriom2015
i did not receive any call from RTO office and my issue is still not resolved.
May 16, 2019
Updated by shriom2015
i did not receive any call from RTO office and my issue is still not resolved.
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