Rto — no refund of payment in renew driving license online process

Address:	400063
Website:	sarathi.parivahan.gov.in

I applied online for driving license renewal and address change on https://sarathi.parivahan.gov.in...but when i visited RTO MH01 Mumbai central they told me that NOC is required when there is a rto change and you have to apply again by cancelling old application and there will be no refund of money. But on there site there is no option of address change while generating NOC online. My application number is[protected]. I want my complete refund.