Rto Pune — driving license

Address:Pune, Maharashtra, 411047

I cleared my permanent driving license test on 25 feb 2019 at pune rto - itdr. The status even after 4 weeks shows: scrutiny - (Document verification). I was told by driving school and people at the itdr track that i would receive my dl in 3 weeks. The status has not changed. The application number is [protected]. Please help and advise. My learner license has already expired and i’m using the final application receipt for driving purpose.
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I have a driving license issued by RTO Chikhli, Pune and the License is expiring in just 2 years of issue date. When I inquired at the counter in RTO they were unable to answer and said you need to renew after 2 years. can someone please suggest where can I complaint about this as the license would be expiring on 13.06.2020 and again I have to pay renewal fees and again it shows that the license will be renewed for only 2 years.

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