Rto, Varanasi — delay in delivering driving licence

Address:

Regional Transport Office,Babatpur Road, Near Gas Plant, Varanasi, Uttar Pradesh, Varanasi, Uttar Pradesh, 221002

Respected sir,
I have applied for renewal of my driving license on 26/11/2018 and get done all mandatory works like biometrics, scrutiny on 28/12/2018.
Till now i haven't received my driving license and more than a month has been passed and
Rto varanasi also does not have any contact number or any platform to register any grievance.
Printing of dl and dispatch of dl has been pending in status column since the day i have get done all my essential work of biometrics and scrutiny.