Rupeeredee — Loan closed but still showing in cibil after 1 year

I Pranaykumar Vankar from vadodara. I have closed loan but still showing in cibil. I have mail u again and again but you are not repsponding on mail or call since last 2 months. And you are not giving me solution of my genuine problem. I have an issue to getting home loan. Nobody can picked my call .this is ridiculous. Its an emergency.please try to understand and resolve on immediate basis.
Another thing is i want loan account statement. This is my humble request to you. If you qre not able to this then Please provide me loan account statement. So i can resolve on my own basis. Kindly request to you call me on [protected] asap