S. Chand Publishing — fraudulent call by customer care executive and siphoned rs. 13, 500

Address:

Bangalore, Karnataka, 560076

Dear sir,
My name is dr. Jyoti pradhan. I ordered a book (Order no. Schand/201708/699). I received the book on 17/08/17. I made the payment on 10th august 2017 evening for the book. I got a call on 11th august 2017 from a phone number ([protected]), the person who has called me said that he is from s chand publishing company. He said, he wanted to verify my card number, which i gave. After that he sent me one time password (Otp) to my moblie. He forced me to tell the otp by saying that otherwise book will not be sent. I gave it, which was my mistake and rs. 13500 was debited from my account. I have lodged a police complaint. But its my sincere request to you to find out who are taking care of payments and receipts (Accounts) in your company. I am sure these people only are doing this. I have no other proof than the phone number and my bank transactions. I beleive you will take this in a serious note and address my problem.
Thank you